bdbajy Privacy Policy
Your personal information is of the highest importance to us. This policy explains how we collect, store, and keep your information secure.
Introduction and Scope
Last updated: January 2026
About This Policy
bdbajy ("we", "us") is a trusted online betting and casino platform in Bangladesh. This privacy policy explains how we collect, use, store, and disclose your personal information — when you visit the bdbajy.lat website or use our services.
By using this website, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
What Information We Collect
Personally Identifiable Information
When you create an account on bdbajy or use our services, we may collect the following information:
- Full name and username
- Email address
- Date of birth (for age verification — only those aged 21 or above may register)
- Residential address
- Information from documents submitted for identity verification
Financial and Transaction Information
When you use our payment services (bKash, Nagad, Rocket, Upay, bank transfer), we process transaction-related information. This includes:
- Deposit and withdrawal amounts and dates
- Type of payment method used
- Transaction reference numbers
- Account balance and bonus history
Technical and Usage Information
Our platform automatically collects certain technical information, such as:
- IP address and device information
- Browser type and version
- Operating system information
- Pages visited and click history
- Session duration and login times
- Cookie and local storage data
Use and Purpose of Information
Primary Purposes of Use
We use your information for the following reasons:
- To create and manage your account
- To complete age and identity verification (KYC)
- To process deposit and withdrawal transactions
- To provide bonuses, promotional offers, and VIP benefits
- To provide customer service and support
- To resolve technical issues
- To prevent fraud and unauthorized activity
Use for Responsible Gaming
bdbajy places the highest priority on responsible gaming. By monitoring your playing patterns, we may provide you with cautionary advice when needed. This information is used solely for your protection and is not shared with third parties.
To learn more about responsible gaming, visit our Responsible Gaming page.
Information Disclosure and Sharing
Sharing Information with Third Parties
We do not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processing: With payment partners such as bKash, Nagad, Rocket, Upay, and banks to complete transactions
- Identity verification services: With authorized verification providers to complete the KYC process
- Legal obligations: In accordance with valid court orders or directions from regulatory authorities
- Fraud prevention: As part of anti-money laundering (AML) and fraud prevention processes
International Data Transfers
Our server infrastructure may be located in various countries. If your information is transferred across borders, we ensure that adequate data protection measures are in place in that country. SSL/TLS encryption is used for all data transfers.
Cookies and Tracking Technologies
Use of Cookies
Our website uses cookies and similar technologies. Cookies are small text files stored in your browser. We use the following types of cookies:
- Essential cookies: Required to maintain login sessions and ensure security
- Functionality cookies: To remember your preferences and language settings
- Analytics cookies: To improve platform performance and user experience
You can disable cookies by changing your browser settings. However, disabling certain cookies may cause some parts of our service to not function properly.
Data Security Measures
Technical Security
bdbajy uses industry-standard technologies and processes to protect your information. Our security framework includes:
- SSL/TLS encryption — all data transmissions are secured
- Encrypted database storage
- Two-Factor Authentication
- Regular security audits and testing
- Automated detection of suspicious activity
- Restricted staff access controls
Data Retention Period
We retain your personal information for as long as it is necessary to provide services or to fulfill legal obligations. After an account is closed, information is retained according to the following timeframes:
- Transaction records: at least 5 years after account closure
- Identity verification documents: for the period specified under applicable law
- Communication records: up to 3 years for customer service purposes
Once the specified period has passed, your information is securely deleted or anonymized.
Your Rights and Choices
User Rights
As a bdbajy user, you have the following rights:
- Right to access: You may request to know what information we hold about you
- Right to correction: You may request correction of inaccurate or incomplete information
- Right to deletion: In certain circumstances you may request that your information be deleted (this may not be fully possible where legal obligations exist)
- Right to restrict processing: In certain cases you may restrict the processing of your information
- Right to data portability: You may request your information in a portable format
To exercise these rights, contact us at: [email protected]
Marketing Communications
If you do not wish to receive promotional emails or notifications from bdbajy, you may unsubscribe at any time through your account settings or by sending a request to [email protected]. However, it is not possible to turn off important notifications related to transactions and your account.
Protection of Minors
Age Restriction
bdbajy strictly provides services only to those aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.
If we are informed that a minor has registered on our platform, we will immediately close that account and delete all associated information.
Policy Changes and Updates
Policy Revisions
bdbajy may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or through a special notice on the website.
The date of each update will be noted at the top of this page. Continued use of the service after changes have been made will be considered as your acceptance of the updated policy.
Applicable Law
This privacy policy and the processing of your information are governed in accordance with applicable international data protection standards. We are committed to fair play and the protection of user information.
Contact Us
Questions About Privacy?
For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us.
Live chat: available 24/7 in Bengali | Email: [email protected]
For more information, visit our Terms and Conditions and Responsible Gaming pages. Please read all policies carefully before using bdbajy services.